top of page

Medicaid Riders

For individuals covered by Medicaid needing a non-emergency medical transport, your NEMT Benefit might cover the cost of your ride. While coverage varies from person to person, riders need to call their Medicaid Broker in order to determine eligibility and book their ride. 

What to Know When Booking
through Medicaid

Medicaid covers rides for eligible individuals to and from the doctor’s office, the hospital, or another medical office for Medicaid-approved care. The information below is sourced through CMS to help you easily navigate this process.


 Medicaid may give you a ride to and from medical appointments if you do not have a car that works or do
not have a driver’s license. You may also be able to get a ride if you have a physical or mental disability or are unable to travel or wait for a ride alone. Coverage for these rides may be different depending on your individual situation and needs. You may need to get your State Medicaid agency’s approval to qualify for a ride.


Depending on your needs and your State’s rules, rides might be by taxi, car, van, public bus, or a subway. You might share your ride with others. Additionally, there is no guarantee your ride will be through MedTran. You have to call your Medicaid Broker to set up your ride in advance. Remember, the driver can give you or an eligible family member a ride only to a medical office and back home. 


Information provided on this webpage has been sourced through Centers for Medicare and Medicaid Services (CMS). View the full site for a complete list of resources to get your questions answered:

View Beneficiary Fact Sheet

bottom of page